Frequently Asked Questions
Where do your cats come from?
We specialize in helping "surrenders" which are cats that have lived with people previously but for one reason or another their owners are unfortunately no longer able to look after them. Owners who reach out to us go onto a waiting list and as soon as we have space we take their pets into our amazing cat sanctuary where they're treated with love and affection until the right forever home is found.
Who are you?
Urban Feline Australia is a newly established cat rescue service, run by one passionate individual with the help of friends and volunteers, that is dedicated to keeping cats out of kill shelters and helping them find loving forever homes. Urban Feline Australia is not a large company with government resources, a large facility and a lot of staff. Our tiny rescue is a one man operation run from the safety of our own home. We do this for the love of animals and our only agenda is to save as many cats as we can.
Do you take all cats?
As a tiny one man rescue with very limited resources and limited space, we’re only in a position to accept cats that have been desexed, microchipped and vaccinated in the past 12 months, for their own protection. If your cat is not up to date with it’s vet work this will need to be completed before we can accept them.
I found a kitten. Can you help?
Unfortunately we are not in a position to accept stray kittens as we do not have the space and resources to quarantine them from the other cats in our care and give them the best chance at a great life. We can however provide you with a list of other rescues that we know of who may be able to assist. Once kittens have been vaccinated we can accept them but not until this is done for their own protection.
What if the cat we adopt isn't a good fit?
All adoptions have a 21 day cooling off period and the cats are always welcome back. We just ask that you give us 72 hours to find the cat a new foster home before you return them. If you do return the cat during the cooling off period we will refund 50% of the adoption fee, as soon as we can, or you can choose to donate it to the rescue. We are also always here to help and only a phone call away if you need advice.